Bowerbird Technologies Pty Ltd: Platform Subscription - Terms and Conditions

1. Contract Documents


The following documents will form the agreement between the parties:

(a) the Proposal; and

(b) these agreed terms,

and any ambiguity or discrepancy between the documents will be resolved and interpreted according to the same order of preference as the documents are listed above, with the documents higher in the list having higher priority.

2. Services


2.1 Licence

Subject to the Customer complying with the terms of this agreement, Bowerbird grants to the Customer a non-exclusive, worldwide, revocable, non-sublicensable, and non-transferable licence to access and use the Software for the Term.

2.2 Scope of Services

(a) Bowerbird’s Services with respect to the issue of Take Down Notices are limited to:

(i) using automated tools to identify Hotel Property Images for each Hotel Property;

(ii) using automated tools to routinely monitor websites in respect of the Hotel Property Images;

(iii) identifying websites and their hosts which have published Hotel Property Images;

(iv) issuing Takedown Notices to hosts of websites on instruction from the Customer (which may be in the form of phone email, or notification via the Software’s online portal; and

(v) reporting on successful Takedown Notices.

(b) The Customer acknowledges and agrees that, whilst Bowerbird endeavours to monitor all available websites, in some circumstances it may not be possible to identify all websites or to issue Takedown notice on some websites for reasons that are outside of Bowerbird’s control.

(c) Bowerbird’s Services with respect to the issue of Take Down Notices do not include:

(i) issuing notices under or in respect of laws other than the Takedown Laws;

(ii) providing legal advice;

(iii) responding to any notices or communications received in response to any Takedown Notice or otherwise; or

(iv) engaging in legal proceedings.

(d) To the fullest extent allowable at law, Bowerbird makes no representation and provides no warranty, whether express, implied, statutory, or otherwise:

(i) that the Software and Services will be error free;

(ii) that the Software and Services will meet any requirements or be fit for any particular purpose not set out in this agreement; or

(iii) that the Software will be uninterrupted, or available at all times.

2.3 Adding or removing Hotel Properties

(a) The Customer may add additional Hotel Properties either via the Software’s online portal or by directly contacting their Bowerbird account manager via phone or email. The Customer acknowledges that the addition of Hotel Properties will result in an increase in Fees.

(b) The Customer may remove a Hotel Property by giving Bowerbird not less than 30 days’ notice of such removal. The removal of a Hotel Property will not result in a reduction of the Fees where the removal results in the number of Hotel Properties falling below any minimum Hotel Property number agreed in the Proposal.

3. Customer Obligations and Warranties


3.1 Customer Obligations

(a) The Customer agrees to:

(i) irrevocably appoint Bowerbird as the Customer’s agent to issue Takedown Notices during the Term (Appointment); and

(ii) provide a signed copy of an Agent Authority to Bowerbird upon request;

(iii) sign other documents and provide any assistance and information reasonably necessary to enable Bowerbird to provide the Services.

(b) The Customer authorises Bowerbird to scrape the Hotel Property Images from the website(s) for each Hotel Property.

(c) the Customer acknowledges it is responsible for determining if it has granted identified websites and their hosts a licence to use a Hotel Property Image.

3.2 Customer warranties

The Customer represents and warrants that:

(a) it is the legal and beneficial owner of all right, title and interest in the Intellectual Property Rights of each Hotel Property Image, throughout the world;

(b) for each Hotel Property Image for which the Customer instructs Bowerbird to issue a Takedown Notice:

(i) the Customer has not granted a licence to the intended recipient of the Take Down Notice and the intended recipient otherwise does not have any right to use the Hotel Property Image; and

(ii) the use of the Hotel Property Image by the intended recipient infringes the Customer’s Intellectual Property Rights; and

(iii) it has the right and authority to make the Appointment.

4. Fees


(a) The Customer must pay the Fees to Bowerbird within 14 days following receipt of an invoice for the Fees. All Fees are exclusive of GST.

(b) If the Customer fails to pay the Fees in accordance with this agreement, then without limiting any other remedies available to Bowerbird, Bowerbird may defer performance of all Services and suspend the Customer’s access to the Software until the outstanding Fees are paid.

5. Intellectual Property Rights


(a) Bowerbird acknowledges that all Intellectual Property Rights in the Customer Materials are and remain the exclusive property of the Customer or, where applicable, the third party licensor from whom the Customer derives the right to use them.

(b) The Customer acknowledges that all Intellectual Property Rights in the Bowerbird Materials are and remain the exclusive property of Bowerbird or, where applicable, the third party licensor from whom Bowerbird derives the right to use them.

(c) The Customer grants Bowerbird a non-exclusive, worldwide, sublicensable, royalty-free licence for the Term to use the Customer Materials for the purpose of, and to the extent necessary for, Bowerbird to perform its obligations and exercise its rights under this agreement.

(d) The Customer grants Bowerbird a revocable right to use the Customer’s name, logo, trade marks and branding in Bowerbird’s promotional and marketing materials.

6. Confidentiality


(a) Each party (a Recipient) undertakes to keep confidential and not use or disclose the other party’s (a Discloser) Confidential Information or Trade Secrets, except as otherwise permitted under this clause 6.

(b) The Recipient may only disclose Confidential Information or Trade Secrets of the Discloser:

(i) to its own personnel, but only if it is necessary for the Recipient to comply with its obligations under this agreement;

(ii) to the extent required by any applicable law, regulation or legally binding order of any Government Authority or a requirement of a stock exchange or regulator having jurisdiction over the Recipient; or

(iii) with the prior written consent of the Discloser.

(c) Each party acknowledges and agrees that:

(i) the Confidential Information and Trade Secrets of the other party is valuable to the other party and the Discloser may suffer loss if there is a breach or threatened breach of this agreement; and

(ii) in addition to any other available remedy, the Discloser is entitled to specific performance and injunctive relief to prevent a breach of, and to compel performance of, this agreement.

(d) The duration in which the obligations under this clause 6 will apply is:

(i) subject to (ii) for as long as the Confidential Information or Trade Secret remains confidential; and

(ii) for Confidential Information where the Customer is based in the United States or another jurisdiction where indefinite terms of protection are not enforceable, five years following the date the Discloser first discloses Confidential Information to the Recipient.

7. Term and termination


7.1 Term

(a) This agreement commences on the Commencement Date and continues for the Initial Period and any subsequent Rollover Period, unless terminated earlier in accordance with clause 7.

(b) Either party may terminate this agreement by giving at least 30 days’ notice to the other party before the expiry of the Initial Period or a Rollover Period (as applicable), in which case the termination is effective immediately upon the expiry of that period.

(c) Prior to the expiry of the Initial Period or a Rollover Period (as applicable), Bowerbird will review the terms and applicable fees and give the Customer written notice at least 25 days before the expiry of that period of any changes to apply to the subsequent Rollover Period.

(d) Unless notice is given under clause 7.1(c), this agreement will continue in force for the Rollover Period on the same terms beyond the expiry of the then-current period save as varied under clause 11(a).

(e) Notwithstanding the above, where a trial licence is granted, and such trial licence is not converted to a full licence, this agreement will automatically terminate on expiry of such trial.

7.2 Termination for breach

(a) Bowerbird may terminate this agreement immediately by written notice to the Customer if the Customer breaches clause 3.2, or purports to revoke the Appointment or the Appointment ceases for any reason.

(b) Either party may terminate this document immediately by written notice to the other party if the other party:

(i) breaches any provision of this document that materially prejudices the interests of the terminating party and fails to remedy the breach within 7 days of receiving written notice from the terminating party in respect of the breach, including particulars of the breach; or

(ii) is in breach of this document and the breach is incapable of remedy.

7.3 Consequences of Termination

On termination of this agreement:

(a) subject to any rights the Customer may have at Law, it will not be entitled to any refund of Fees paid in respect of any portion of the Services or Term not used;

(b) accrued rights or remedies of a party are not affected;

(c) the Customer must cease all use of the Software;

(d) all of Bowerbird’s obligation with respect to the Services and Take Down Notices issued prior to termination shall immediately cease, including maintaining or monitoring such Take Down Notice, and acting as agent with respect to such Take Down Notices;

(e) Bowerbird will rescind any pending Take Down Notices with immediate effect; and

(f) each party must, promptly on request by the other party, return to the party or destroy all Confidential Information and Trade Secrets of the other party except to the extent such Confidential Information and Trade Secrets is required to be retained by a party for the purposes of complying with an applicable law.

7.4 Survival

Termination of this agreement will not affect clauses 3.2, 4, 5, 6, 7.3, 7.4, 8, 11 or any provision of this agreement which is expressly or by implication intended to come into force or continue on or after the termination.

8. Limitation of liability


8.1 Limitation

Unless otherwise prohibited at Law and subject to clauses 8.2 and 8.3, Bowerbird’s aggregate liability to the Customer arising out of or in connection with this agreement (whether under contract, in tort, under statute or otherwise at law or in equity) is limited to an amount equal to the Fees paid to Bowerbird by the Customer in the preceding 12 months.

8.2 Exclusions

Subject to clause 8.3, neither party is liable for any Consequential Loss however caused (including by the negligence of the party), suffered or incurred by the other party in connection with this agreement.

8.3 Australian Consumer Law

(a) If the Australian Consumer Law applies to the supply of any products or services under this agreement, Bowerbird acknowledges that its products and services come with a guarantee that cannot be excluded under the Australian Consumer Law, and that the following mandatory notice applies:

Our products and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

(i) to cancel your service contract with us; and

(ii) to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with products. If a failure with the products or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the products and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the products or service.

(b) If the Australian Consumer Law or any other legislation states that there is a guarantee in relation to any good or service supplied by Bowerbird in connection with this agreement, and Bowerbird’s liability for failing to comply with that guarantee cannot be excluded but may be limited, clauses 8.1 and 8.2 do not apply to that liability. Instead Bowerbird’s liability for that failure is limited (at Bowerbird’s election) to, in the case of a supply of goods, Bowerbird replacing the goods or supplying equivalent goods or repairing the goods, or in the case of a supply of services, Bowerbird supplying the services again or paying the cost of having the services supplied again.

8.4 Indemnities

The Customer is liable for, and indemnifies Bowerbird and its related entities from and against, all loss or damage (including legal costs) suffered or incurred by Bowerbird, however caused, in connection with:

(a) any breach of clause 3.2 or clause 6 by the Customer or its personnel;

(b) any unlawful or negligent act or omission of the Customer or its personnel;

(c) the issue of any Take Down Notice issued on behalf of the Customer; and

(d) any claim or allegation by a third party arising in connection with the Customer’s acts or omissions (including the Customer instructing Bowerbird to undertake any act or omission).

9. Force majeure


(a) Neither party will be in breach of this agreement as a result of, or liable for, any failure or delay in the performance of that party’s obligations under this agreement to the extent that such failure or delay is wholly or partially caused, directly or indirectly, by a Force Majeure Event or any act or omission of that party.

(b) Clause 9 does not apply to any obligations of the Customer to pay money under this agreement.

10. General


(a) This agreement may only be amended by written agreement between all parties.

(b) The laws of Queensland, Australia govern this agreement and each party irrevocably submits to the non exclusive jurisdiction of the courts of Queensland, Australia and courts competent to hear appeals from those courts.

(c) This agreement embodies the entire agreement between the parties.

(d) This agreement may be signed in two or more counterparts and all counterparts together will be read as one document.

(e) If this agreement (or any document forming part of the agreement) is signed by any person using an Electronic Signature, the parties:

(i) agree to enter into this document in electronic form; and

(ii) consent to either or both parties signing the document using an Electronic Signature.

11. Definitions and interpretations


11.1 Definitions

In this agreement, terms defined in the Contract Details have that meaning, and:

Agent Authority means a document that provides Bowerbird with authority to act as the Customer’s agent in respect of this agreement.

Appointment has the meaning set out in clause 3.1(a)(i).

Bowerbird Materials means:

(a) the Software;

(b) all Materials owned or licensed by Bowerbird which are created or derived independently of this agreement by Bowerbird (or a third party of behalf of Bowerbird); and

(c) all Improvements to anything set out in (a) and (b).

Business Day means a day that is not a Saturday, Sunday or public holiday in Brisbane, Queensland, Australia.

Commencement Date means the commencement date as set out in the Proposal.

Confidential Information means all information other than Trade Secrets (regardless of its form or the medium on which it is stored) of a confidential, non-public, or proprietary nature which relates to the business or affairs of a party, any stakeholder, employee, customer, supplier, or related entity of a party, including without limitation:

(a) information communicated by a party in connection with this agreement;

(b) information which the Discloser designates as confidential;

(c) information which by its nature is confidential;

(d) information the Recipient knows or ought to know is confidential; and

(e) know-how and other commercially valuable information of a party,

but does not include information which is or becomes public knowledge other than through a breach of this agreement, or information the Recipient can prove was rightfully received from a third party free of any obligation of confidence.

Consequential Loss means loss of revenues, loss of reputation, consequential loss, indirect loss, loss of profits, loss of bargain, loss of actual or anticipated savings, lost opportunities, including opportunities to enter into arrangements with third parties, and loss or corruption of data.

Customer Materials means:

(a) the Hotel Property Images;

(b) all Materials owned or licensed by the Customer which are created or derived independently of this agreement by the Customer (or a third party of behalf of the Customer); and

(c) all Improvements to anything set out above.

Electronic Signature means an electronic method of signing that identifies the person and indicates their intention to sign the agreement.

Fees means the licence and establishment fees set out in the Proposal, and any other fees payable by the Customer to Bowerbird in connection with this agreement.

Force Majeure Event means a matter beyond the reasonable control of a party and includes without limitation an act of god, national emergency, terrorist act, sabotage, flood, storm, earthquake, fire, explosion, epidemic, pandemic, civil disturbance, insurrection, riot, war, industrial action, lockout, rebellion, quarantine, embargo and other similar governmental action or a general and continued energy shortage, power or utilities interruption.

GST Act means A New Tax System (Goods and Services Tax) Act 1999 (Cth).

Hotel Property means a Customer’s hotel property which it has nominated for Bowerbird to carry out the Services.

Hotel Property Images means photographs, logos, trade marks, graphics and other images associated with each of the Hotel Properties.

Initial Period means 12 months or otherwise as set out in the Proposal.

Intellectual Property Rights means any current and future intellectual and industrial property rights and interests throughout the world, including any:

(a) patents, copyrights and related rights, utility models, designs, trade marks, service marks, rights in relation to circuit layouts and databases;

(b) rights in relation to discoveries, trade secrets, and know how;

(b) rights in relation to discoveries, trade secrets, and know how;

(c) trade, business, or company name, indication, source or appellation of origin;

(d) applications for, or rights to apply for registration of any of those rights;

(e) rights under licences and consents in relation to any of them; and

(f) any other forms of protection of a similar nature or having equivalent or similar effect to any of them now or in the future,

whether registered or unregistered, for the duration of the rights and interests.

Materials means material in whatever form, including

(a) documents, manuscripts, specifications, designs, plans, reports, products, equipment, information, data, tables, schedules, databases, concepts, samples, inventions, tools, devices, procedures, processes, methods, formulae, calculations, sequences, scientific and technical information, studies, know-how, graphic layouts, logos, images, photographs, videos, films, sound recordings, audio recordings, charts, drawings, diagrams, source code, object code, executable code, software, test cases; and

(b) novel combinations of any of the above.

Recipient means a party who receives Confidential Information or Trade Secrets from the Discloser.

Rollover Period means, unless stated otherwise in a Proposal, subsequent 1 month terms following the expiration of the Initial Period.

Services means the provision of the Software and assisting with protecting the intellectual property rights of its customers, including issuing Take Down Notices as contemplated by this agreement.

Software means the software product known as IP Protect developed and owned by the Bowerbird, and includes all upgrades, improvements and modifications to such software.

Takedown Laws means any of the following:

(a) Copyright Act 1968 (Cth);

(b) Copyright Regulations 2017 (Cth); and

(c) Digital Millennium Copyright Act (USA).

Takedown Notice means a notice to remove infringing material issued under the relevant Takedown Laws.

Term means the term contemplated by clause 7.1.

Trade Secret means any information, including a formula, pattern, compilation, program, device, method, technique, or process that:

(a) derives independent economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by, other persons who can derive economic value from its disclosure or use; and

(b) is the subject of efforts that are reasonable under the circumstances to maintain its secrecy.

11.2 Interpretation

In this agreement:

(a) a reference to a clause, schedule, annexure or party is a reference to a clause of, and a schedule, annexure or party to, this agreement and references to this agreement include any schedules or annexures;

(b) a reference to a party to this agreement or any other document or agreement includes the party's successors, permitted substitutes and permitted assigns;

(c) if a word or phrase is defined, its other grammatical forms have a corresponding meaning;

(d) a reference to a document or agreement (including a reference to this agreement) is to that document or agreement as amended, supplemented, varied or replaced;

(e) a reference to legislation or to a provision of legislation (including subordinate legislation) is to that legislation as amended, re-enacted or replaced, and includes any subordinate legislation issued under it;

(f) if any day on or by which a person must do something under this agreement is not a Business Day, then the person must do it on or by the next Business Day;

(g) a reference to a person includes a corporation, trust, partnership, unincorporated body, government and local authority or agency, or other entity whether or not it comprises a separate legal entity;

(h) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and

(i) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.