Bowerbird Technologies Pty Ltd (ABN 18 666 796 836), trading as Bowerbird Technologies ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Australian Privacy Act 1988 (Cth) and other applicable laws. This policy applies to our website (https://bowerbirdtechnologies.com) and the services we provide.

By using our website or engaging our services, you agree to the collection and use of your personal information as described in this Privacy Policy.

We may collect personal information about you that is reasonably necessary for us to provide our services, including:

• Contact Information: such as your name, email address, and phone number.
• Account Information: such as usernames, passwords, and payment information.
• Business Information: information about the business, hotel property, or hotel management company you represent.
• Technical Information: such as your IP address, browser type, and operating system, collected when you interact with our website.
• Service-Related Information: details relevant to the DMCA takedown services we provide on your behalf.

We may collect your personal information in various ways, including:

• When you visit our website, fill out a form, or communicate with us directly.
• Through automated means, such as cookies and tracking technologies, when you use our website.
• From third-party sources, including publicly available information and data provided by your authorised representatives.

We may use your personal information for purposes including, but not limited to:

• Providing our DMCA takedown services as authorised agents on behalf of hotel properties and hotel management companies.
• Communicating with you regarding service updates, requests, or inquiries.
• Improving our website, services, and customer experience.
• Complying with legal and regulatory obligations, including reporting to law enforcement when required.

We may share your personal information with third parties under the following circumstances:

• Service Providers: To trusted third-party service providers who assist us in operating our business and website, provided they agree to keep your information confidential and comply with privacy laws.
• Legal Compliance: When required by law or legal processes, including responding to legal requests, court orders, or subpoenas.
• Corporate Transactions: In connection with any merger, sale of company assets, financing, or acquisition, where your information may be transferred as part of the transaction.

We do not sell, trade, or otherwise transfer your personal information to unrelated third parties.

We implement reasonable and industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Our website may use cookies and similar tracking technologies to enhance your experience and analyse traffic patterns. You can adjust your browser settings to refuse cookies; however, this may limit some functionalities of our website.

You have rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of your personal information if it is inaccurate or outdated.
• Complaints: If you have a complaint about our handling of your personal information, please contact us. We aim to address complaints promptly in accordance with applicable privacy laws.

To exercise any of these rights, please contact us at support@bowerbirdtechnologies.com.au.

Your personal information may be stored in, or accessed from, countries outside Australia in circumstances where we use third-party providers with overseas data storage. We ensure that any transfer of information outside Australia complies with applicable data protection laws and is subject to appropriate safeguards.

We may update this Privacy Policy to reflect changes to our practices. We encourage you to review this policy periodically. Any changes will be effective when posted on our website.

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

Bowerbird Technologies Pty Ltd

Address: Santos Place, Level 34/32 Turbot St, Brisbane City QLD 4000

Email: support@bowerbirdtechnologies.com.au

Phone: +61 (7) 3667 7474